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F A Q - Updated October 2006

Q -	Can I add units by myself?
A -	Yes! Using eFastBook© Back-Office you can add units, rates, images, amenities without all by few clicks of a mouse. Your units will be online with correct information within seconds.
Q -	How many images can I have for each unit?
A -	In one word, unlimited! You can upload as many as you like, you can also add captions to be show on top of each image and order them also.
Q -	What can I do if one of my amenities is not on your list?
A -	We have most if not all amentities. In case we don't have it, you can add the amenity as a "BULLETIN" and also let us know and we will add it on our next release or even as an emergency update to eFastBook©.
Q -	What is a "Rate Map"?
A -	"Rate Map" is the way you can enter your units' schedule in to the system. You can choose from 6 seprate rate schedule for each unit. For example, since January 1st is a PRIME date and you'd want to charge the PRIME rate for rentals, you would enter a "P" for January 1st. It usually takes about 1/2 hour to setup your Rate Map.
Q -	How hard is it to setup nightly rates?
A -	Once you setup your "Rate Map" for the year, it takse less than 1 minute to setup the rates for any unit.
Q -	How does the specials/discount work?
A -	You can setup rates based on multiple criterias. Specials have START DATE & END DATE determining to determine the date range, you can limit the special with MIN # OF NIGHTS and how much the guest should be discounte (percentage or full amount). You can also limit specials not to be applied if on weekend and/or holidays and/or other any blockout dates you enter. Another feature is you can have specials based on a COUPON#, guests will ONLY recieve the discount once they enter the COUPON#, this is useful for printed ads.
Q -	How do I setup fees or taxes for each unit?
A -	You can enter ALL the taxes and fees in to the system and once completed, you can create a unique tax/fee table for each unit. You can have different tax rates and fees for each unit.
Q -	Can I setup fees based on certain criteria?
A -	Yes. You can setup fees by amount or percentage based on any of the following criteria: Always Apply the fee Aplly only if guest is traveling with pets (if applicable) Aplly only if guest bringin a boat Aplly only if guest is owner's guest (may have 100% discount but charge for cleaning fee, etc) Aplly only if guest has selected the MAID SERVICE (if applicable) Aplly only if guest paying with a credit card Aplly only if guest paying with a check Aplly only if guest paying with a eCheck Aplly per person only if party is over certain number Aplly only if reservation days is over certain number Aplly only if reservation days is under certain number Aplly only if guest purchased TRAVEL INSURANCE (if applicable) Aplly only if guest purchased DAMAGE INSURANCE (if applicable) Above criteria can easily handle any fee based on any criteria.